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Sr Publishing Review Specialist at Houghton Mifflin Harcourt in evanston, IL

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Job Requisition ID: 9642

The Senior Publishing Review Specialist is responsible for the provision, oversight, review, and on-schedule delivery of content quality assurance services for assigned print and/or digital projects, working independently on larger, moderately complex assignments in a role that requires career proficiency.

Reviews and edits content in English or non-English languages so that it is grammatically correct, clear, consistent, accurate, pedagogically aligned, and complete and adheres to required styles and publishing and production standards and specifications.


Guides assigned projects through the department on time and on budget, helping determine resource needs, training and managing external resources, monitoring status and schedule, and troubleshooting issues.


Works extensively and collaboratively with other HMH functional groups to satisfy internal and external customer requirements and implement best practices to ensure product quality.



Individuals in this role may be focused exclusively on content quality assurance task work, project and resource management associated with that work, or both. The percentage of time below is based on focusing on both aspects of the role and would be adjusted based on the focus required.


Content Quality Assurance

Is responsible for ensuring that all project deliverables meet or exceed established standards and specifications for content language, consistency, style, and accuracy and for publishing and production quality.

Understands and implements best practices for copyediting, proofreading, fact checking, problem solving, indexing, and/or other content quality assurance reviews related to print and/or digital final text and final content presentation.

Understands products, processes, workflows, and procedures. Works in accordance with acceptable operating procedures.

Creates, updates, and communicates content quality assurance plans and procedures.

Continually monitors and assesses internal and external resource and process performance, including collecting or analyzing metrics, submitting quality KPI survey information when relevant, and takes necessary actions to improve product quality.


Project and Resource Management

Efficiently and effectively implements and delivers assigned projects while meeting expected content quality assurance standards within required time frames and budgets.

Adheres to project schedules and established processes, monitoring and communicating status, troubleshooting issues, managing risk, taking appropriate actions based on sound decision-making, and demonstrating critical thinking skills.

Leads projects as required.

Trains and manages external resources (contractors and vendor Partners) for assigned projects.


Collaboration and Customer Focus

Builds mutually beneficial, long-term personal relationships with peers, colleagues, management, other HMH groups, and external customers through effective use of written and oral communication.

Creates customer-focused practices, proactively anticipating customer issues to effectively and efficiently solve problems and responding promptly and accurately to customers’ requests.

Stays up to date with industry standards, current information industry processes and technologies.

Performs any and all tasks required to support department and company goals




  • Bachelor’s degree in related discipline with 5 or more years of related industry or functional experience
  • 4 years of copyediting, proofreading, and/or other content quality assurance experience
  • 2 years of project management experience



  • Master’s or postgraduate degree in related discipline
  • At least 7 years of copyediting, proofreading, and/or other content quality assurance experience
  • At least 4 years of project management experience


This position can be located in any US HMH office.

Physical Requirements:
• Might be in a stationary position for a considerable time (sitting and/or standing).
• The person in this position needs to move about inside the office to access file cabinets, office machinery, etc.
• Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
• Must be able to collaborate with colleagues via face to face, conference calls, and online meetings.

Houghton Mifflin Harcourt (NASDAQ:HMHC) is a global learning company dedicated to changing people’s lives by fostering passionate, curious learners. As a leading provider of pre-K–12 education content, services, and cutting-edge technology solutions across a variety of media, HMH enables learning in a changing landscape. HMH is uniquely positioned to create engaging and effective educational content and experiences from early childhood to beyond the classroom.  HMH serves more than 50 million students in over 150 countries worldwide, while its award-winning children's books, novels, non-fiction, and reference titles are enjoyed by readers throughout the world.

For more information, visit http://careers.hmhco.com 

Houghton Mifflin Harcourt is an equal employment opportunity employer and participates in E-Verify. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, race/ethnicity, gender identity, sexual orientation, protected veteran status, disability, or other protected group status.

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