PNC Bank
PNC is one of the nation's largest and most well-regarded diversified financial services organizations.
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At PNC, an inclusive culture helps us to better attract top talent. It drives deeper employee and customer relationships as our company more closely reflects the communities we serve. Most important, it empowers our employees to do great work by focusing on their strengths, honoring their differences, and recognizing their achievements.

 

We are active in the LGBT community through:

  • Enterprise-wide celebrations of LGBT Pride Month, including market events, speaker series and sponsorships.
  • Partnerships with well-known national and local professional organizations centered on career development for an LGBT audience.
  • PNC has been named a “Best Place to Work for LGBT Equality” by the Human Rights Campaign, receiving a perfect score of 100 in 2014 and previous years. 
  • PNC Proud (the LGBTA EBRG) currently has active local chapters throughout the PNC footprint. Our goal is to support employees through professional development and networking opportunities.

PNC provides equal opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
©2015 The PNC Financial Services Group, Inc. All rights reserved. PNC Bank, National Association. Member FDIC.

 

 

Our Values

At PNC, we recognize that when people with different ideas, experiences and backgrounds work together our employees, customers, communities and shareholders all benefit. We care about your personal growth and achievement and offer a workplace you can be proud of, with a culture that supports your goals.

Awards & Accolades

  • America's 2017 "Best-of-the-Best" Corporations for Inclusion, National Gay & Lesbian Chamber of Commerce / National Business Inclusion Consortium (2017)
  • Best Places to Work for LGBT Equality, Human Rights Campaign (2017)
  • Most Admired Companies, Fortune Magazine (2017)

Our Culture


PNC strives to be a good corporate citizen by taking a leadership position in supporting growth and opportunity through initiatives like PNC Grow Up Great®.

Now Hiring at PNC Bank

Branch Sales & Service RRT (MLO)
Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a full-time Branch Sales and Service Regional Resource team (RRT) member, you will engage in proactive sales and customer service activities including teller transactions, selling bank products and developing referral opportunities. You will be part of the Regional Resource Team, based in Pennington, NJJob ProfileManages the customer experience by identifying opportunities to improve a customer's financial wellbeing and create loyalty while increasing share of wallet. From a variety of customer interactions, participates in proactive sales and service activities and identifies referral opportunities. Collaborates with ecosystem partners to grow customer's share of wallet. Positions PNC solutions to drive new revenue and customer loyalty.Drives proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement, ultimately elevating client loyalty. Delivers a full PNC conversation with every client interaction to identify appropriate PNC solutions. Leverages ecosystem partnerships to acquire, expand and retain relationships.Creates customer loyalty and grows customer share of wallet through a differentiated customer experience. Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively to drive customer loyalty.Manages risk through adherence to all policies and procedures, demonstrating sound judgment within established limits. Demonstrates a heightened scrutiny to identify and avoid loss. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.Core CompetenciesManages Risk - Basic ExperienceAssesses and effectively manages all of the risks associated with their business objectives and activities to ensure activities are in alignment with the bank's and unit's risk appetite and risk management framework.Customer Focus - Basic ExperienceKnowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions, and ability to leverage that information in creating customized customer solutions.Job Specific CompetenciesEffective Communications - Working ExperienceUnderstanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.Managing Multiple Priorities - Working ExperienceAbility to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.Matrix Management - Working ExperienceAbility to build and use effective working relationships within own department and across department, functional, and geographic reporting lines.Problem Solving - Working ExperienceKnowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply this knowledge appropriately to diverse situations.Retail Lending - Basic ExperienceKnowledge of and ability to design and develop retail lending products and services, manage and evaluate operational processes and procedures and ensure compliance with local and company policies.Understanding Customer Needs - Working ExperienceKnowledge of and the ability to recognize and be sensitive to the different perspectives and priorities of different customers.Prospecting. - Working ExperienceKnowledge of and the ability to identify and engage potential opportunities in the market. Build relationships and create opportunities. Plan, strategize and target the right industries. Create value propositions with impact.Selling. - Working ExperienceApplies knowledge of banking products and services to meet customer needs and enable them to achieve their financial goals. Identifies prospecting approaches to identify potential customers and create opportunities to sell financial solutions and ideas to customers.Tech Savvy - Working ExperienceAdvise, educate and engage clients on a variety of technological tools and resources allowing them to explore solutions to achieve their goals and financial well being.Banking Products - Working ExperienceKnowledge of and ability to provide products and services available through the retail banking branch.Required Education and ExperienceRoles at this level typically do not require a university / college degree, but do require related experience or product knowledge to accomplish primary duties. Typically requires 1+ years of related experience. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered.EEO StatementPNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by lawVEVRAA Federal ContractorWe Request Priority Protected Veteran and Disabled Referrals for all of our locations
Branch Sales & Service RRT (MLO)
Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a full-time Branch Sales and Service Regional Resource team (RRT) member, you will engage in proactive sales and customer service activities including teller transactions, selling bank products and developing referral opportunities. You will be part of the Regional Resource Team, based in Pennington, NJJob ProfileManages the customer experience by identifying opportunities to improve a customer's financial wellbeing and create loyalty while increasing share of wallet. From a variety of customer interactions, participates in proactive sales and service activities and identifies referral opportunities. Collaborates with ecosystem partners to grow customer's share of wallet. Positions PNC solutions to drive new revenue and customer loyalty.Drives proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement, ultimately elevating client loyalty. Delivers a full PNC conversation with every client interaction to identify appropriate PNC solutions. Leverages ecosystem partnerships to acquire, expand and retain relationships.Creates customer loyalty and grows customer share of wallet through a differentiated customer experience. Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively to drive customer loyalty.Manages risk through adherence to all policies and procedures, demonstrating sound judgment within established limits. Demonstrates a heightened scrutiny to identify and avoid loss. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.Core CompetenciesManages Risk - Basic ExperienceAssesses and effectively manages all of the risks associated with their business objectives and activities to ensure activities are in alignment with the bank's and unit's risk appetite and risk management framework.Customer Focus - Basic ExperienceKnowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions, and ability to leverage that information in creating customized customer solutions.Job Specific CompetenciesEffective Communications - Working ExperienceUnderstanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.Managing Multiple Priorities - Working ExperienceAbility to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.Matrix Management - Working ExperienceAbility to build and use effective working relationships within own department and across department, functional, and geographic reporting lines.Problem Solving - Working ExperienceKnowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply this knowledge appropriately to diverse situations.Retail Lending - Basic ExperienceKnowledge of and ability to design and develop retail lending products and services, manage and evaluate operational processes and procedures and ensure compliance with local and company policies.Understanding Customer Needs - Working ExperienceKnowledge of and the ability to recognize and be sensitive to the different perspectives and priorities of different customers.Prospecting. - Working ExperienceKnowledge of and the ability to identify and engage potential opportunities in the market. Build relationships and create opportunities. Plan, strategize and target the right industries. Create value propositions with impact.Selling. - Working ExperienceApplies knowledge of banking products and services to meet customer needs and enable them to achieve their financial goals. Identifies prospecting approaches to identify potential customers and create opportunities to sell financial solutions and ideas to customers.Tech Savvy - Working ExperienceAdvise, educate and engage clients on a variety of technological tools and resources allowing them to explore solutions to achieve their goals and financial well being.Banking Products - Working ExperienceKnowledge of and ability to provide products and services available through the retail banking branch.Required Education and ExperienceRoles at this level typically do not require a university / college degree, but do require related experience or product knowledge to accomplish primary duties. Typically requires 1+ years of related experience. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered.EEO StatementPNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by lawVEVRAA Federal ContractorWe Request Priority Protected Veteran and Disabled Referrals for all of our locations
Project Manager II
Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a Project Manager II within PNC's Enterprise Project Management organization supporting theCommercial Portfolio of projects, you will specifically be part of a team that supports ALM, Capital Markets, Finance, and Risk Managementprojects. In this role, you will be based in Pittsburgh, PA or the Cleveland, OH area.Job ProfileManages projects from original concept through final implementation and post-project assessment. Accountable for meeting project objectives within established timeframes. May be assigned a single project or a portfolio. Typically project size is $500k to $2.5m.Manages and allocates resources and organizes the work. Drafts and submits project budget proposals, and recommends subsequent budget changes where necessary. Plans and schedules project timeliness and milestones using appropriate tools.Partners with internal project liaisons to acquire human and material resources, assigns tasks, directs activities, and controls project execution. Motivates and supervises project team members.Tracks and reports progress, analyzes the results based on facts, defines the products of the project, and forecasts future trends in the project. Proactively manages changes in project scope, identifies potential crises, and devises contingency plans.Maintains communications for governing bodies and interested parties. Communicates project expectations to team members and stakeholders in a timely and clear fashion.Core CompetenciesManages Risk - Basic ExperienceAssesses and effectively manages all of the risks associated with their business objectives and activities to ensure activities are in alignment with the bank's and unit's risk appetite and risk management framework.Customer Focus - Working ExperienceKnowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions, and ability to leverage that information in creating customized customer solutions.Job Specific CompetenciesProject Administration - Extensive ExperienceKnowledge of, and ability to use, organizational strategies, practices and tools for administering projects.Consulting - Working ExperienceKnowledge of techniques, roles, and responsibilities in providing technical or business guidance to clients, both internal and external; ability to apply this knowledge appropriately to diverse situations.Problem Solving - Extensive ExperienceKnowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply this knowledge appropriately to diverse situations.Effective Communications - Extensive ExperienceUnderstanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.Accuracy and Attention to Detail - Extensive ExperienceUnderstanding of the necessity and value of accuracy and attention to detail; ability to process information with high levels of accuracy.Project Management - Extensive ExperienceAbility to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources, to achieve project objectives.IT Standards, Procedures & Policies - Working ExperienceKnowledge of and the ability to utilize a variety of administrative skill sets and technical knowledge to manage organizational IT policies, standards, and procedures.Analytical Thinking - Extensive ExperienceKnowledge of techniques and tools that promote effective analysis and the ability to determine the root cause of organizational problems and create alternative solutions that resolve the problems in the best interest of the business.Organizational Leadership - Working ExperienceKnowledge of, and ability to use strategies and skills to enlist others in setting, embracing and achieving objectives.Required Education and ExperienceRoles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered.EEO StatementPNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by lawVEVRAA Federal ContractorWe Request Priority Protected Veteran and Disabled Referrals for all of our locations
Project Manager II
Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a Project Manager II within PNC's Enterprise Project Management organization supporting theCommercial Portfolio of projects, you will specifically be part of a team that supports ALM, Capital Markets, Finance, and Risk Managementprojects. In this role, you will be based in Pittsburgh, PA or the Cleveland, OH area.Job ProfileManages projects from original concept through final implementation and post-project assessment. Accountable for meeting project objectives within established timeframes. May be assigned a single project or a portfolio. Typically project size is $500k to $2.5m.Manages and allocates resources and organizes the work. Drafts and submits project budget proposals, and recommends subsequent budget changes where necessary. Plans and schedules project timeliness and milestones using appropriate tools.Partners with internal project liaisons to acquire human and material resources, assigns tasks, directs activities, and controls project execution. Motivates and supervises project team members.Tracks and reports progress, analyzes the results based on facts, defines the products of the project, and forecasts future trends in the project. Proactively manages changes in project scope, identifies potential crises, and devises contingency plans.Maintains communications for governing bodies and interested parties. Communicates project expectations to team members and stakeholders in a timely and clear fashion.Core CompetenciesManages Risk - Basic ExperienceAssesses and effectively manages all of the risks associated with their business objectives and activities to ensure activities are in alignment with the bank's and unit's risk appetite and risk management framework.Customer Focus - Working ExperienceKnowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions, and ability to leverage that information in creating customized customer solutions.Job Specific CompetenciesProject Administration - Extensive ExperienceKnowledge of, and ability to use, organizational strategies, practices and tools for administering projects.Consulting - Working ExperienceKnowledge of techniques, roles, and responsibilities in providing technical or business guidance to clients, both internal and external; ability to apply this knowledge appropriately to diverse situations.Problem Solving - Extensive ExperienceKnowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply this knowledge appropriately to diverse situations.Effective Communications - Extensive ExperienceUnderstanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.Accuracy and Attention to Detail - Extensive ExperienceUnderstanding of the necessity and value of accuracy and attention to detail; ability to process information with high levels of accuracy.Project Management - Extensive ExperienceAbility to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources, to achieve project objectives.IT Standards, Procedures & Policies - Working ExperienceKnowledge of and the ability to utilize a variety of administrative skill sets and technical knowledge to manage organizational IT policies, standards, and procedures.Analytical Thinking - Extensive ExperienceKnowledge of techniques and tools that promote effective analysis and the ability to determine the root cause of organizational problems and create alternative solutions that resolve the problems in the best interest of the business.Organizational Leadership - Working ExperienceKnowledge of, and ability to use strategies and skills to enlist others in setting, embracing and achieving objectives.Required Education and ExperienceRoles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered.EEO StatementPNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by lawVEVRAA Federal ContractorWe Request Priority Protected Veteran and Disabled Referrals for all of our locations
Loan Processing Analyst (MLO)
Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a Loan Processing Analyst (MLO) Retail Lending Services within PNC's Fulfillment Department organization, you will be based in Rocky Mount, NC in Rocky Mount Support Building location.Job ProfileProcesses, analyzes and verifies submitted individual credit and income documents to ensure that varied and complex residential loan applications are complete.Manages customer experience throughout the origination process. Ensures compliance with established policies and procedures. Partners with internal and/or external partners to route communications, documents or other action items to complete transactions. Identifies and may address exceptions; escalates appropriately.Manages the review and processing of residential loan information of varying complexity, including loan applications and credit documents. Prepares and forwards documents to appropriate parties.Verifies all required borrower documents are collected and acceptable under the company's policies and procedures. Ensures these documents have been received.Provides responses and documentation for inquiries and ad hoc requests. Completes research and provides feedback on workflow and work received. Recommends best practices to team members. May participate in projects and initiatives.Core CompetenciesManages Risk - Basic ExperienceAssesses and effectively manages all of the risks associated with their business objectives and activities to ensure activities are in alignment with the bank's and unit's risk appetite and risk management framework.Customer Focus - Basic ExperienceKnowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions, and ability to leverage that information in creating customized customer solutions.Job Specific CompetenciesAccuracy and Attention to Detail - Working ExperienceUnderstanding of the necessity and value of accuracy and attention to detail; ability to process information with high levels of accuracy.Decision Making and Critical Thinking - Working ExperienceUnderstanding of the issues related to the decision-making process; ability to analyze situations fully and accurately, and reach productive decisions.Effective Communications - Working ExperienceUnderstanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.Flexibility and Adaptability - Working ExperienceKnowledge of successful approaches, tools, and techniques for dealing with changes and adapting to a changing environment; ability to adapt as needed.Influencing - Working ExperienceKnowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization.Managing Multiple Priorities - Working ExperienceAbility to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.Operational Functions - Working ExperienceKnowledge of major functional processes and associated operating requirements; ability to apply this knowledge appropriately to diverse situations.Problem Management Process - Working ExperienceKnowledge of and ability to bring a reported problem to successful resolution.Products and Services - Working ExperienceKnowledge of major products and services and product and service groups; ability to apply this knowledge appropriately to diverse situations.Required Education and ExperienceRoles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties. Typically requires 3+ years experience. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered.EEO StatementPNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by lawVEVRAA Federal ContractorWe Request Priority Protected Veteran and Disabled Referrals for all of our locations
Loan Processing Analyst (MLO)
Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a Loan Processing Analyst (MLO) Retail Lending Services within PNC's Fulfillment Department organization, you will be based in Rocky Mount, NC in Rocky Mount Support Building location.Job ProfileProcesses, analyzes and verifies submitted individual credit and income documents to ensure that varied and complex residential loan applications are complete.Manages customer experience throughout the origination process. Ensures compliance with established policies and procedures. Partners with internal and/or external partners to route communications, documents or other action items to complete transactions. Identifies and may address exceptions; escalates appropriately.Manages the review and processing of residential loan information of varying complexity, including loan applications and credit documents. Prepares and forwards documents to appropriate parties.Verifies all required borrower documents are collected and acceptable under the company's policies and procedures. Ensures these documents have been received.Provides responses and documentation for inquiries and ad hoc requests. Completes research and provides feedback on workflow and work received. Recommends best practices to team members. May participate in projects and initiatives.Core CompetenciesManages Risk - Basic ExperienceAssesses and effectively manages all of the risks associated with their business objectives and activities to ensure activities are in alignment with the bank's and unit's risk appetite and risk management framework.Customer Focus - Basic ExperienceKnowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions, and ability to leverage that information in creating customized customer solutions.Job Specific CompetenciesAccuracy and Attention to Detail - Working ExperienceUnderstanding of the necessity and value of accuracy and attention to detail; ability to process information with high levels of accuracy.Decision Making and Critical Thinking - Working ExperienceUnderstanding of the issues related to the decision-making process; ability to analyze situations fully and accurately, and reach productive decisions.Effective Communications - Working ExperienceUnderstanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.Flexibility and Adaptability - Working ExperienceKnowledge of successful approaches, tools, and techniques for dealing with changes and adapting to a changing environment; ability to adapt as needed.Influencing - Working ExperienceKnowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization.Managing Multiple Priorities - Working ExperienceAbility to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.Operational Functions - Working ExperienceKnowledge of major functional processes and associated operating requirements; ability to apply this knowledge appropriately to diverse situations.Problem Management Process - Working ExperienceKnowledge of and ability to bring a reported problem to successful resolution.Products and Services - Working ExperienceKnowledge of major products and services and product and service groups; ability to apply this knowledge appropriately to diverse situations.Required Education and ExperienceRoles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties. Typically requires 3+ years experience. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered.EEO StatementPNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by lawVEVRAA Federal ContractorWe Request Priority Protected Veteran and Disabled Referrals for all of our locations
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