Monterey Bay Aquarium
The mission of the nonprofit Monterey Bay Aquarium is to inspire conservation of the ocean.
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What Sets Us Apart

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1. We're an inclusive, committed, diverse group of people who collaborate.

 

2. We're passionate about learning more and doing more to better our world.

 

3. We're all dedicated to conservation of the ocean.

Making a Difference

Our Culture

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Working at the Monterey Bay Aquarium is more than just going to the office every day. In addition to our purpose-driven work in one of the most beautiful spots in the world, we offer a competitive compensation and benefits package (medical, dental and life insurance; floating holidays, vacation and sick time) including a couple of things we feel distinguish us: a unique and generous retirement plan and a wellness program staff can't wait to join. We do our best to walk the talk so we offer our team members discounts at our Cafe, which serves local, sustainable and organic foods, plus subsidized gym memberships and alternative transportation discounts, too. Our goal of working toward a healthy ocean can only be achieved with a healthy organization, which is something we strive for here at the Aquarium.

Opportunities at Monterey Bay

Senior Exhibitions Project Manager
Job summary:Directly manages major Exhibitions Division projects. Coordinates all exhibitions projects to ensure projects successfully meet objectives and are delivered on time and within budget. Supervises, mentors, coordinates and develops Exhibitions division's project managers. Develops project management tools and maintains standards for deliverables. As part of the Division leadership team, participates in the annual planning processes. Reports regularly to Vice President of Exhibitions.Core Responsibilities Provides leadership to project delivery teams by actively connecting team members, providing organizational context/best practices and helping to find ways to improve project deliveryMakes recommendations to modify projects to enhance the effectiveness in achieving the strategic intentCollaborates, engages, and communicates effectively to all project stakeholdersWorks closely with all project managers and stakeholders to manage expectationsWorks with staff throughout the Aquarium to coordinate project team activities with operations of other departments and organization-wide schedulesCoordinates and monitors project development using project management best practicesEnsures portfolio of projects is managed and coordinated through all phases of design, permitting, construction and occupancyServes as team leader, supervising, managing and mentoring other Exhibitions Project ManagersSupports and oversees work of part-time project managers, helping to set up and manage projectsBuilds and manages effective project teams, which can include designers, exhibit developers, multi-media professionals, architects, contractors, consultants and vendorsEvaluates project requirements and working with Division managers and others assembles and manages project teamsSets expectations and ensures that projects are completed within budgets and schedules while meeting/exceeding organizational needsPlans effectively and drives for results by setting specific goals and developing plans that include deliverables, timelines and resourcesHelps evaluate project risk, works to minimize risks; when project success is at risk, brings concerns to Vice President of ExhibitionsManages the research and solicitation of proposals for contracted workProvides oversight to third-party project contributors, including architects, engineers, workplace consultants, and construction managersEstablishes and maintains project delivery standards and quality of workEnsures timely completion of documentation and submission required by the Aquarium or by government agenciesAbsolutely Required Skills / Knowledge / Ability / Experience or Education Bachelor's degree (architecture, design management, industrial design, project management, construction management or related field preferred) and/or formal PM certificationMinimum of 5-years' experience in project or program managementExperience managing development of complex, public-facing experiencesExcellent oral and written communication skillsAbility to build credibility, establish rapport and maintain effective communication with stakeholders at multiple levels, including those external to the organizationCustomer-oriented person with a successful track record of running multi-year large scale programs and projectsProven project management and communication skills, with a strong technical understanding and ability to strategically see and communicate the big picture. Demonstrated ability to lead, direct and coordinate work of a multidisciplinary project teamStrong multi-tasking abilities to facilitate multiple complex projects with constant attention to detailExperienced team player with strong interpersonal skillsFlexible to changing schedulesSelf-motivatedKnowledge of production of concept design, schematic design, design development and construction/fabrication/production documentsKnowledge/experience with character, quality and cost of construction/fabrication materials and equipmentKnowledge/experience with architectural and technical detailing, construction, fabrication and production technology and equipmentDemonstrated ability to plan, budget and manage assigned project during construction, fabrication and productionAbility to work within a fast paced environment with critical deadlinesCompetency in all Windows Office, including Word, Excel, ProjectAbility to work within, and maintain MBA's Core ValuesDemonstrated commitment to MBA's Leadership  CompetenciesDesired Skills / Knowledge / Ability / Experience or EducationPgMP® and/or PMP® preferredExperience managing live-animal exhibition projects or museum experiencesReference # 22650Posted on 13 Aug 2018Location(s) Monterey BayExpertise Exhibit Production Design & DevelopmentWork type(s) Regular, Full TimeJob level(s) Experienced, ManagementMore details (document)The Monterey Bay Aquarium is an equal opportunity employer. We are committed to fostering an environment free from any form of unlawful discrimination. Discriminatory actions are strictly prohibited and we are committed to engaging in affirmative action measures to ensure against discrimination.It is the policy of the Monterey Bay Aquarium to promote a positive program of specific practices designed to ensure equal opportunity without regard to race, sex (including breastfeeding and conditions related to breastfeeding), color, creed, gender, religion, marital status, registered domestic partnership status, age, national origin or ancestry, physical or mental disability, special disabled veteran status, veteran status, medical condition, genetic characteristics and information, sexual orientation, gender (including gender identity and gender expression), family care leave status, or any other consideration made unlawful by federal, state or local laws.VEVRAA Federal ContractorWe Request Priority Protected Veteran and Disabled Referrals for all of our locations
Senior Exhibitions Project Manager
Job summary:Directly manages major Exhibitions Division projects. Coordinates all exhibitions projects to ensure projects successfully meet objectives and are delivered on time and within budget. Supervises, mentors, coordinates and develops Exhibitions division's project managers. Develops project management tools and maintains standards for deliverables. As part of the Division leadership team, participates in the annual planning processes. Reports regularly to Vice President of Exhibitions.Core Responsibilities Provides leadership to project delivery teams by actively connecting team members, providing organizational context/best practices and helping to find ways to improve project deliveryMakes recommendations to modify projects to enhance the effectiveness in achieving the strategic intentCollaborates, engages, and communicates effectively to all project stakeholdersWorks closely with all project managers and stakeholders to manage expectationsWorks with staff throughout the Aquarium to coordinate project team activities with operations of other departments and organization-wide schedulesCoordinates and monitors project development using project management best practicesEnsures portfolio of projects is managed and coordinated through all phases of design, permitting, construction and occupancyServes as team leader, supervising, managing and mentoring other Exhibitions Project ManagersSupports and oversees work of part-time project managers, helping to set up and manage projectsBuilds and manages effective project teams, which can include designers, exhibit developers, multi-media professionals, architects, contractors, consultants and vendorsEvaluates project requirements and working with Division managers and others assembles and manages project teamsSets expectations and ensures that projects are completed within budgets and schedules while meeting/exceeding organizational needsPlans effectively and drives for results by setting specific goals and developing plans that include deliverables, timelines and resourcesHelps evaluate project risk, works to minimize risks; when project success is at risk, brings concerns to Vice President of ExhibitionsManages the research and solicitation of proposals for contracted workProvides oversight to third-party project contributors, including architects, engineers, workplace consultants, and construction managersEstablishes and maintains project delivery standards and quality of workEnsures timely completion of documentation and submission required by the Aquarium or by government agenciesAbsolutely Required Skills / Knowledge / Ability / Experience or Education Bachelor's degree (architecture, design management, industrial design, project management, construction management or related field preferred) and/or formal PM certificationMinimum of 5-years' experience in project or program managementExperience managing development of complex, public-facing experiencesExcellent oral and written communication skillsAbility to build credibility, establish rapport and maintain effective communication with stakeholders at multiple levels, including those external to the organizationCustomer-oriented person with a successful track record of running multi-year large scale programs and projectsProven project management and communication skills, with a strong technical understanding and ability to strategically see and communicate the big picture. Demonstrated ability to lead, direct and coordinate work of a multidisciplinary project teamStrong multi-tasking abilities to facilitate multiple complex projects with constant attention to detailExperienced team player with strong interpersonal skillsFlexible to changing schedulesSelf-motivatedKnowledge of production of concept design, schematic design, design development and construction/fabrication/production documentsKnowledge/experience with character, quality and cost of construction/fabrication materials and equipmentKnowledge/experience with architectural and technical detailing, construction, fabrication and production technology and equipmentDemonstrated ability to plan, budget and manage assigned project during construction, fabrication and productionAbility to work within a fast paced environment with critical deadlinesCompetency in all Windows Office, including Word, Excel, ProjectAbility to work within, and maintain MBA's Core ValuesDemonstrated commitment to MBA's Leadership  CompetenciesDesired Skills / Knowledge / Ability / Experience or EducationPgMP® and/or PMP® preferredExperience managing live-animal exhibition projects or museum experiencesReference # 22650Posted on 13 Aug 2018Location(s) Monterey BayExpertise Exhibit Production Design & DevelopmentWork type(s) Regular, Full TimeJob level(s) Experienced, ManagementMore details (document)The Monterey Bay Aquarium is an equal opportunity employer. We are committed to fostering an environment free from any form of unlawful discrimination. Discriminatory actions are strictly prohibited and we are committed to engaging in affirmative action measures to ensure against discrimination.It is the policy of the Monterey Bay Aquarium to promote a positive program of specific practices designed to ensure equal opportunity without regard to race, sex (including breastfeeding and conditions related to breastfeeding), color, creed, gender, religion, marital status, registered domestic partnership status, age, national origin or ancestry, physical or mental disability, special disabled veteran status, veteran status, medical condition, genetic characteristics and information, sexual orientation, gender (including gender identity and gender expression), family care leave status, or any other consideration made unlawful by federal, state or local laws.VEVRAA Federal ContractorWe Request Priority Protected Veteran and Disabled Referrals for all of our locations
Guest Experience Representative (Part Time) x 3
Job summaryThe Guest Experience (GE) Representative plays an integral role in supporting the institutional goal of providing superlative on-site visitor experiences that create powerful emotional connections with our diverse guests. They work closely with other team members to welcome, orient, assist and thank all Aquarium guests and members. The GE Representative serves a variety of host and cashier roles throughout the aquarium, especially indoors and outdoors around entry and exit points. All work is performed in a highly dynamic environment - facilitating crowds on high volume days and providing individual hospitality on low volume days.Core ResponsibilitiesProactively greet guests and engage them in conversationThank and monitor guests exiting and re-entering the AquariumClearly communicate necessary information to assist guests with visit planning, answer questions, and promote aquarium programs/membershipEngage guests using hand-held models/live animal tubes, to both capture their attention and orient to the Aquarium spaces and exhibitsMaintain an ongoing knowledge of the Aquarium's exhibits and programs, as well as common information related to the Monterey areaEffectively manage cue lines both outside the building and the auditorium while maintaining enthusiastic interactions with guestsHandle various ticket and membership transactions, and follow proper cash handling procedures in both the Main and Membership EntrancesEngage guests throughout the Aquarium via various Guest Experience Operations activitiesSupport guests, volunteers and other staff with safe and efficient exit, check-in and re-entry procedures during an Emergency EvacuationSupport other Operations Department workgroups, as well as other Guest Experience DepartmentsAdhere to the Monterey Bay Aquarium Attendance Policy and Service Standards, and the GE Image, Appearance and Uniform StandardsAbsolutely Required Skills / Knowledge / Ability / Experience or EducationAvailable to work both weekdays and weekends, as well as holidaysDemonstrate support for the Monterey Bay Aquarium's missionStrong interpersonal and teamwork skillsExperience working both independently and as a member of a teamAbility to sustain enthusiastic interactions with both guests and staff throughout each work shiftExperience working with diverse audiencesAttend scheduled staff trainings and departmental meetingsComplete all required trainings assigned by Supervisors and/or MBA HR and Safety DepartmentsAbility to work within, and maintain MBA's Core ValuesStaff in On Call positions are required to:Provide a minimum of four shifts per month with at least two weekend shifts and four holiday periods within the year from which your supervisor will use to scheduleWork a minimum of 1x per month from the days provided by you and scheduled by your supervisorDesired Skills / Knowledge / Ability / Experience or EducationAbility to work indoors and out for the full duration of the scheduled shiftAbility/comfort proactively approaching guestsAbility to converse in another international language (Spanish, Chinese, Japanese, French, German, Portuguese, etc)Experience in hospitality, customer service and/or attractions industryComfort with learning/using new technologyAncillary ResponsibilitiesAssist with mentoring incoming staffWork alongside Teen Conservation Leader (TCL) studentsWelcome, check in, orient and escort groups through Hovden WayReference # 22810Posted on 31 Aug 2018Location(s) Monterey BayExpertise Guest Experience & SecurityWork type(s) Part Time, Hourly (non-exempt)Job level(s) Entry/graduate, Undergrad, GraduateMore details (document)The Monterey Bay Aquarium is an equal opportunity employer. We are committed to fostering an environment free from any form of unlawful discrimination. Discriminatory actions are strictly prohibited and we are committed to engaging in affirmative action measures to ensure against discrimination.It is the policy of the Monterey Bay Aquarium to promote a positive program of specific practices designed to ensure equal opportunity without regard to race, sex (including breastfeeding and conditions related to breastfeeding), color, creed, gender, religion, marital status, registered domestic partnership status, age, national origin or ancestry, physical or mental disability, special disabled veteran status, veteran status, medical condition, genetic characteristics and information, sexual orientation, gender (including gender identity and gender expression), family care leave status, or any other consideration made unlawful by federal, state or local laws.VEVRAA Federal ContractorWe Request Priority Protected Veteran and Disabled Referrals for all of our locations
Guest Experience Representative (Part Time) x 3
Job summaryThe Guest Experience (GE) Representative plays an integral role in supporting the institutional goal of providing superlative on-site visitor experiences that create powerful emotional connections with our diverse guests. They work closely with other team members to welcome, orient, assist and thank all Aquarium guests and members. The GE Representative serves a variety of host and cashier roles throughout the aquarium, especially indoors and outdoors around entry and exit points. All work is performed in a highly dynamic environment - facilitating crowds on high volume days and providing individual hospitality on low volume days.Core ResponsibilitiesProactively greet guests and engage them in conversationThank and monitor guests exiting and re-entering the AquariumClearly communicate necessary information to assist guests with visit planning, answer questions, and promote aquarium programs/membershipEngage guests using hand-held models/live animal tubes, to both capture their attention and orient to the Aquarium spaces and exhibitsMaintain an ongoing knowledge of the Aquarium's exhibits and programs, as well as common information related to the Monterey areaEffectively manage cue lines both outside the building and the auditorium while maintaining enthusiastic interactions with guestsHandle various ticket and membership transactions, and follow proper cash handling procedures in both the Main and Membership EntrancesEngage guests throughout the Aquarium via various Guest Experience Operations activitiesSupport guests, volunteers and other staff with safe and efficient exit, check-in and re-entry procedures during an Emergency EvacuationSupport other Operations Department workgroups, as well as other Guest Experience DepartmentsAdhere to the Monterey Bay Aquarium Attendance Policy and Service Standards, and the GE Image, Appearance and Uniform StandardsAbsolutely Required Skills / Knowledge / Ability / Experience or EducationAvailable to work both weekdays and weekends, as well as holidaysDemonstrate support for the Monterey Bay Aquarium's missionStrong interpersonal and teamwork skillsExperience working both independently and as a member of a teamAbility to sustain enthusiastic interactions with both guests and staff throughout each work shiftExperience working with diverse audiencesAttend scheduled staff trainings and departmental meetingsComplete all required trainings assigned by Supervisors and/or MBA HR and Safety DepartmentsAbility to work within, and maintain MBA's Core ValuesStaff in On Call positions are required to:Provide a minimum of four shifts per month with at least two weekend shifts and four holiday periods within the year from which your supervisor will use to scheduleWork a minimum of 1x per month from the days provided by you and scheduled by your supervisorDesired Skills / Knowledge / Ability / Experience or EducationAbility to work indoors and out for the full duration of the scheduled shiftAbility/comfort proactively approaching guestsAbility to converse in another international language (Spanish, Chinese, Japanese, French, German, Portuguese, etc)Experience in hospitality, customer service and/or attractions industryComfort with learning/using new technologyAncillary ResponsibilitiesAssist with mentoring incoming staffWork alongside Teen Conservation Leader (TCL) studentsWelcome, check in, orient and escort groups through Hovden WayReference # 22810Posted on 31 Aug 2018Location(s) Monterey BayExpertise Guest Experience & SecurityWork type(s) Part Time, Hourly (non-exempt)Job level(s) Entry/graduate, Undergrad, GraduateMore details (document)The Monterey Bay Aquarium is an equal opportunity employer. We are committed to fostering an environment free from any form of unlawful discrimination. Discriminatory actions are strictly prohibited and we are committed to engaging in affirmative action measures to ensure against discrimination.It is the policy of the Monterey Bay Aquarium to promote a positive program of specific practices designed to ensure equal opportunity without regard to race, sex (including breastfeeding and conditions related to breastfeeding), color, creed, gender, religion, marital status, registered domestic partnership status, age, national origin or ancestry, physical or mental disability, special disabled veteran status, veteran status, medical condition, genetic characteristics and information, sexual orientation, gender (including gender identity and gender expression), family care leave status, or any other consideration made unlawful by federal, state or local laws.VEVRAA Federal ContractorWe Request Priority Protected Veteran and Disabled Referrals for all of our locations
Senior Development Assistant - Special Campaigns
Job summary The Senior Development Assistant - Special Campaigns provides full administrative support for all special campaign efforts, including data entry and gift fulfillment, ongoing results tracking and reporting, and coordination of specialized mailings.Core Responsibilities Completes data entry of all campaign gifts up to $2,499; handles gift acknowledgment and fulfillmentProvides support for pledge programs; processes pledge payments and monthly EFT gifts, including acknowledgments; generates timely reminders; tracks and reports on payments; helps implement pledge compression campaignsPrepares daily and weekly campaign reports; provides weekly suppression and fulfillment reports to fundraising firm; processes incoming reports from fundraising firmSupports in-house and phone/mail campaign efforts, including list management, mail preparation, data transfers, gift tracking, timelines, expenses and inventoryPrepares campaign training materials and distributes to outside calling firm; works with Annual Fund Supervisor to conduct trainings for Membership and Development staff, Sales/Reservation staff as well as Guest Experience staffWorking with Annual Fund Manager and Development Database Coordinator, supports database management through preparing lists, importing actions and training staff on proceduresImplement plaque and print recognition program, pulling lists, maintaining updates in the database, and creating proofing listsProvides back-up support for processing and tracking all gifts of stock; prepares reports and researches pending stock giftsProvides back-up support for non-campaign donor data entry, fulfillment, renewals and mailings as neededAnswers phones and models departmental standards for customer serviceParticipates in special member and donor eventsAssists with special projects as neededAbsolutely Required Skills / Knowledge / Ability / Experience or Education Minimum four year degree or equivalent experienceProven project management skills including organizational skills and attention to detailExcellent written/oral communication skills and customer serviceExcellent computer skills including Microsoft OfficeAbility to work within, and maintain MBA Core ValuesDesired Skills / Knowledge / Ability / Experience or Education2 years development/fund raising experience in a non-profit organization preferred2 years of experience working with database programs, Raiser's Edge preferredAncillary ResponsibilitiesWorks closely with Annual Fund Supervisor to conduct regular audits of procedures and ensure that procedures are updated to reflect any changesReference # 22691Posted on 16 Aug 2018Location(s) Monterey BayExpertise DevelopmentWork type(s) Regular, Full TimeJob level(s) Entry/graduate, ExperiencedMore details (document)The Monterey Bay Aquarium is an equal opportunity employer. We are committed to fostering an environment free from any form of unlawful discrimination. Discriminatory actions are strictly prohibited and we are committed to engaging in affirmative action measures to ensure against discrimination.It is the policy of the Monterey Bay Aquarium to promote a positive program of specific practices designed to ensure equal opportunity without regard to race, sex (including breastfeeding and conditions related to breastfeeding), color, creed, gender, religion, marital status, registered domestic partnership status, age, national origin or ancestry, physical or mental disability, special disabled veteran status, veteran status, medical condition, genetic characteristics and information, sexual orientation, gender (including gender identity and gender expression), family care leave status, or any other consideration made unlawful by federal, state or local laws.VEVRAA Federal ContractorWe Request Priority Protected Veteran and Disabled Referrals for all of our locations
Senior Development Assistant - Special Campaigns
Job summary The Senior Development Assistant - Special Campaigns provides full administrative support for all special campaign efforts, including data entry and gift fulfillment, ongoing results tracking and reporting, and coordination of specialized mailings.Core Responsibilities Completes data entry of all campaign gifts up to $2,499; handles gift acknowledgment and fulfillmentProvides support for pledge programs; processes pledge payments and monthly EFT gifts, including acknowledgments; generates timely reminders; tracks and reports on payments; helps implement pledge compression campaignsPrepares daily and weekly campaign reports; provides weekly suppression and fulfillment reports to fundraising firm; processes incoming reports from fundraising firmSupports in-house and phone/mail campaign efforts, including list management, mail preparation, data transfers, gift tracking, timelines, expenses and inventoryPrepares campaign training materials and distributes to outside calling firm; works with Annual Fund Supervisor to conduct trainings for Membership and Development staff, Sales/Reservation staff as well as Guest Experience staffWorking with Annual Fund Manager and Development Database Coordinator, supports database management through preparing lists, importing actions and training staff on proceduresImplement plaque and print recognition program, pulling lists, maintaining updates in the database, and creating proofing listsProvides back-up support for processing and tracking all gifts of stock; prepares reports and researches pending stock giftsProvides back-up support for non-campaign donor data entry, fulfillment, renewals and mailings as neededAnswers phones and models departmental standards for customer serviceParticipates in special member and donor eventsAssists with special projects as neededAbsolutely Required Skills / Knowledge / Ability / Experience or Education Minimum four year degree or equivalent experienceProven project management skills including organizational skills and attention to detailExcellent written/oral communication skills and customer serviceExcellent computer skills including Microsoft OfficeAbility to work within, and maintain MBA Core ValuesDesired Skills / Knowledge / Ability / Experience or Education2 years development/fund raising experience in a non-profit organization preferred2 years of experience working with database programs, Raiser's Edge preferredAncillary ResponsibilitiesWorks closely with Annual Fund Supervisor to conduct regular audits of procedures and ensure that procedures are updated to reflect any changesReference # 22691Posted on 16 Aug 2018Location(s) Monterey BayExpertise DevelopmentWork type(s) Regular, Full TimeJob level(s) Entry/graduate, ExperiencedMore details (document)The Monterey Bay Aquarium is an equal opportunity employer. We are committed to fostering an environment free from any form of unlawful discrimination. Discriminatory actions are strictly prohibited and we are committed to engaging in affirmative action measures to ensure against discrimination.It is the policy of the Monterey Bay Aquarium to promote a positive program of specific practices designed to ensure equal opportunity without regard to race, sex (including breastfeeding and conditions related to breastfeeding), color, creed, gender, religion, marital status, registered domestic partnership status, age, national origin or ancestry, physical or mental disability, special disabled veteran status, veteran status, medical condition, genetic characteristics and information, sexual orientation, gender (including gender identity and gender expression), family care leave status, or any other consideration made unlawful by federal, state or local laws.VEVRAA Federal ContractorWe Request Priority Protected Veteran and Disabled Referrals for all of our locations
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