Mastercard
For nearly 50 years, we've been using our technology and expertise to make payments safer, simpler and smarter.
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About Mastercard

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Our Vision: A World Beyond Cash™  

Our Mission: Every day, everywhere, we use our technology and expertise to make payments safe, simple and smart.

Priceless Possibilities

Life at Mastercard

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At Mastercard, we thrive on innovation so we can change the way the world pays and gets paid. This commitment has allowed us to attract and retain employees who like to work in a creative, challenging environment.

Our dedication to cultivating an environment for all employees that respects their individual strengths, views and experiences is our foundation. We aim to promote increased engagement, which naturally leads to greater innovation and productivity.

Our Global Diversity Office provides a framework that supports business processes and procedures by considering, integrating and leveraging diversity globally.

Opportunities at Mastercard

Technical Program Manager - Release Management
Who is Mastercard?We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.Job TitleTechnical Program Manager - Release ManagementOverviewThe Decision Management Platform (DMP) program features a high volume, real time decision processing platform which leverages business rules and dynamic AI models to protect Mastercard's network against Fraudulent activities. Processing up to a billion transactions in a single day, the DMP platform is one of the highest volume technology platforms in the tech industry (Twice as many transactions as there are "tweets" in a day). We're looking for high energy, passionate individuals who want to be part of a fast-growing technology program focused on delivering high quality products at scale to prevent payments Fraud across the globe.Lead Technical Program Manager - Release Management* Responsible for managing DMP releases across the entirety of the lifecycle from the inception of a business requirement through the deployment of an artifact.* Proactively manages the synchronization of delivery dependencies within and outside the program, to ensure quality deliverables and adherence of aggressive release schedules.* Reports on progress, ensuring dependencies are highlighted and addressed by owning teams.* Operates across development, product, and operations support overseeing the gaps between teams, processes, and systems, while removing all blocking issues that would introduce risk to a release. Responsibilities* Plan and manage release activities across a group of platform components and customer facing products in a coordinated way from inception through successful delivery * Work across multiple scrum teams and cross-cutting across products, to ensure alignment of release deliverables.* Align dependent organizations, and remove/mitigate all release blocking issues * Work with the dev and product teams to ensure that the release packages pass all quality gates (QA, Operational Health) and have proper operational support handoffs with DevOps and Customer Support.* Help facilitate trade-off decisions by considering all data points including: business goals, customer commitments, regulatory mandates, and timeline dependencies.* Facilitate review of release candidates for patch releases/hot fixes and make fact-based recommendations to senior management on any risks or opportunities.* Identify, assess, track and mitigate issues and risks at multiple levels - and manage their resolution. * Review and audit deployable artifacts versioning, to check for any errors or conflict to expected release versions.* Facilitate a variety of release ceremonies including change review board, release status, release readiness reviews, go/no go, implementation plan reviews, and release retrospectives.* Partner with program development teams, product owners, and DevOps to establish roadmaps to drive continuous improvement in release process to increase our speed to market and release agility while maintaining a high degree of quality.* Author and publish a variety of release communications including: pre-release, release execution, and post release communications to promote transparency across a variety of audiences. * Produce technical documentation, release notes, and facilitate the publication of product training materials. * Regularly review metrics and proactively ensure your program stays aligned with organization objectives* Deep understanding of the component interaction and high-level design of the services leveraged in the DMP ecosystem. Experiences* Proven track record of successful delivery in a large-scale complex technology ecosystem.* Excellent communication skills. Ability to drive concise messaging across a variety of audiences.* Strong knowledge of industry best release management processes, and release automation frameworks.* History of managing multiple large-scale releases in parallel.* Illustrated history of data driven decision making, and ability to facilitate and/or influence decisions of others based on data points and metric indicators.* Strong understanding of QA/QE principals and best practices * Strong understanding of SAFe (scaled agile framework) and SDLC (software development life cycle). Experience with CA - Rally preferred*Strong understanding of ITIL/ITSM, experience with BMC Remedy preferred.Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Technical Program Manager - Release Management
Who is Mastercard?We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.Job TitleTechnical Program Manager - Release ManagementOverviewThe Decision Management Platform (DMP) program features a high volume, real time decision processing platform which leverages business rules and dynamic AI models to protect Mastercard's network against Fraudulent activities. Processing up to a billion transactions in a single day, the DMP platform is one of the highest volume technology platforms in the tech industry (Twice as many transactions as there are "tweets" in a day). We're looking for high energy, passionate individuals who want to be part of a fast-growing technology program focused on delivering high quality products at scale to prevent payments Fraud across the globe.Lead Technical Program Manager - Release Management* Responsible for managing DMP releases across the entirety of the lifecycle from the inception of a business requirement through the deployment of an artifact.* Proactively manages the synchronization of delivery dependencies within and outside the program, to ensure quality deliverables and adherence of aggressive release schedules.* Reports on progress, ensuring dependencies are highlighted and addressed by owning teams.* Operates across development, product, and operations support overseeing the gaps between teams, processes, and systems, while removing all blocking issues that would introduce risk to a release. Responsibilities* Plan and manage release activities across a group of platform components and customer facing products in a coordinated way from inception through successful delivery * Work across multiple scrum teams and cross-cutting across products, to ensure alignment of release deliverables.* Align dependent organizations, and remove/mitigate all release blocking issues * Work with the dev and product teams to ensure that the release packages pass all quality gates (QA, Operational Health) and have proper operational support handoffs with DevOps and Customer Support.* Help facilitate trade-off decisions by considering all data points including: business goals, customer commitments, regulatory mandates, and timeline dependencies.* Facilitate review of release candidates for patch releases/hot fixes and make fact-based recommendations to senior management on any risks or opportunities.* Identify, assess, track and mitigate issues and risks at multiple levels - and manage their resolution. * Review and audit deployable artifacts versioning, to check for any errors or conflict to expected release versions.* Facilitate a variety of release ceremonies including change review board, release status, release readiness reviews, go/no go, implementation plan reviews, and release retrospectives.* Partner with program development teams, product owners, and DevOps to establish roadmaps to drive continuous improvement in release process to increase our speed to market and release agility while maintaining a high degree of quality.* Author and publish a variety of release communications including: pre-release, release execution, and post release communications to promote transparency across a variety of audiences. * Produce technical documentation, release notes, and facilitate the publication of product training materials. * Regularly review metrics and proactively ensure your program stays aligned with organization objectives* Deep understanding of the component interaction and high-level design of the services leveraged in the DMP ecosystem. Experiences* Proven track record of successful delivery in a large-scale complex technology ecosystem.* Excellent communication skills. Ability to drive concise messaging across a variety of audiences.* Strong knowledge of industry best release management processes, and release automation frameworks.* History of managing multiple large-scale releases in parallel.* Illustrated history of data driven decision making, and ability to facilitate and/or influence decisions of others based on data points and metric indicators.* Strong understanding of QA/QE principals and best practices * Strong understanding of SAFe (scaled agile framework) and SDLC (software development life cycle). Experience with CA - Rally preferred*Strong understanding of ITIL/ITSM, experience with BMC Remedy preferred.Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Lead Product Manager Technical
Who is Mastercard?We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.Job TitleLead Product Manager Technical* OVERVIEWAre you a product management professional who wants to shape the cloud platform for Mastercard's products? Do you want to work for a company that offers above and beyond benefits including paid parental leave, flexible work hours, gift matching, and even volunteer incentives? Do you want to work in an inclusive and nurturing culture that encourages your own professional learning and development?ROLEWe are looking for seasoned Product Management professionals to join our team and help us build towards the future. Product Management-Technical (PM-T) are technical roles and work closely with Technical Program Managers, Software Design Engineers, User Experience, and internal customers to define the details behind the business requirements, the specifications, the user experience, and the API strategy for platform building blocks they own. Our PM-Ts use the Working Backwards process, which is all about is fleshing out the concept and achieving clarity of thought about what will ultimately be built. PM-Ts decompose the requirements into user stories, prioritizing the backlog, and defining the acceptance criteria. PM-Ts are in it for the long term, looking beyond the current project to become experts in their domain. They feed engineering a well groomed and backlog of user stories. They encourage re-use of their building blocks, continuously innovating on behalf of internal and external customers. As new capabilities are required, they will define its place in the platform ecosystem and write / prioritize the user stories to build the new block. When commercialization opportunities are identified for their building blocks, they will tee up ideas to the product development teams for further development. ALL ABOUT YOU: * Like to dive deep into the operational characteristics of the product* Demonstrated ability to operate with complete independence and autonomy * Experience defining and building cloud-native software products as a platform at scale * Proven track record of data driven decision making and applying continuous improvement methodologies across your team * Can debate the product merits with business teams, architects, engineers, and designers to make the right trade-off decisions* Experience in agile delivery methodologies (scrum, Kanban, etc.) * Can communicate to executives, peers, and staff with impact, eloquence, and authenticity* Ensures features and associated documentation are clear and easily consumable by other engineering teams.* Demonstrated experience building organizational relationships, partnering with and influencing teams while commanding the respect of the individuals on the team* Payments expertise a huge plus* BS/MBA in related discipline. * Product development experienceMastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Lead Product Manager Technical
Who is Mastercard?We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.Job TitleLead Product Manager Technical* OVERVIEWAre you a product management professional who wants to shape the cloud platform for Mastercard's products? Do you want to work for a company that offers above and beyond benefits including paid parental leave, flexible work hours, gift matching, and even volunteer incentives? Do you want to work in an inclusive and nurturing culture that encourages your own professional learning and development?ROLEWe are looking for seasoned Product Management professionals to join our team and help us build towards the future. Product Management-Technical (PM-T) are technical roles and work closely with Technical Program Managers, Software Design Engineers, User Experience, and internal customers to define the details behind the business requirements, the specifications, the user experience, and the API strategy for platform building blocks they own. Our PM-Ts use the Working Backwards process, which is all about is fleshing out the concept and achieving clarity of thought about what will ultimately be built. PM-Ts decompose the requirements into user stories, prioritizing the backlog, and defining the acceptance criteria. PM-Ts are in it for the long term, looking beyond the current project to become experts in their domain. They feed engineering a well groomed and backlog of user stories. They encourage re-use of their building blocks, continuously innovating on behalf of internal and external customers. As new capabilities are required, they will define its place in the platform ecosystem and write / prioritize the user stories to build the new block. When commercialization opportunities are identified for their building blocks, they will tee up ideas to the product development teams for further development. ALL ABOUT YOU: * Like to dive deep into the operational characteristics of the product* Demonstrated ability to operate with complete independence and autonomy * Experience defining and building cloud-native software products as a platform at scale * Proven track record of data driven decision making and applying continuous improvement methodologies across your team * Can debate the product merits with business teams, architects, engineers, and designers to make the right trade-off decisions* Experience in agile delivery methodologies (scrum, Kanban, etc.) * Can communicate to executives, peers, and staff with impact, eloquence, and authenticity* Ensures features and associated documentation are clear and easily consumable by other engineering teams.* Demonstrated experience building organizational relationships, partnering with and influencing teams while commanding the respect of the individuals on the team* Payments expertise a huge plus* BS/MBA in related discipline. * Product development experienceMastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Senior Managing Consultant
Who is Mastercard?We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.Job TitleSenior Managing ConsultantSenior Managing Consultant, Delivery, Data & ServicesThe Data & Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. We combine traditional management consulting with our rich data assets and in-house technology to provide our clients with powerful strategic insights and recommendations. Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, test-and-learn business experimentation, and data-driven information and risk management services. While specializing in the payments industry, Mastercard Data & Services also works closely with major retailers, airlines, and other enterprises, leveraging data and insights garnered from within and beyond its network. We are looking for passionate and talented professionals, who share our vision for data-driven consulting, to join us and take a leading role in shaping the growth of our team.Make an Impact as a Senior Managing ConsultantAs a Senior Managing Consultant, you will be a trusted client business advisor, and lead client engagements across a range of industries and types of projects, such as consulting services, Test & Learn, or data and analytics. You will lead engagement teams to best in class insights and project deliverables. Leading the work of the project Delivery team, you will provide subject matter or industry expertise, be a resources to others to identify creative and efficient solutions, and guide the team to business-focused solutions and recommendations that drive client value. Responsibilities within project management will include owning mid- to senior-level client relationships and proactively engaging in the client agenda, internal culture, and relationship risks.As a strong people manager, you will mentor and coach junior teammates outside of direct engagement teams, and engender effective contribution to Mastercard's knowledge management and best practices. At Mastercard, you are expected to not only have a tremendous impact in transforming our clients, but also have a leading role in shaping the organization's future.Bring your Passion and ExpertiseWe recruit for and value the following core competencies:* Passion: Actively seeks responsibility and takes pride in guiding project teams towards delivering the highest quality results and recommendations to our clients.* Problem Solving: Leads teams to identify the most critical aspects of a problem, and guides team to business-focused solutions and recommendations that drive client value. Initiates changes to project direction where required, and able to decide and act without the total picture.* Analytic Excellence: Demonstrates a strong aptitude for structured problem solving and quantitative skills, and leads team to effective and efficient technical capability usage regardless of context.* Project Management: Clear interest in project delivery with business clients, and intuition for the way that companies make decisions.* Client Management: Inspire client confidence through timely and reliable execution, and develop stakeholder management plans to align priorities and address support and resistance.* Communication and Presence: Leads composition of complete deliverables and other written communication, and demonstrates an ability to communicate verbally in a wide range of complex scenarios and up to senior management levels. * Teamwork: Motivates medium size teams or key workstreams on large engagements to produce superior quality deliverables while creating an open collaboration environment for all levels, with a will to win attitude.* Commercial Orientation: Ability to identify strong opportunities to leverage Data & Services capabilities, including identification of cross-sell opportunities beyond direct project work, and partner with broader Data & Services teammates on contracting activities, leveraging knowledge of Data & Services capabilities and how they fit together to create relevant solutions for clients.* Leadership: Instill a sense of urgency, ownership, and empowerment and thoughtful risk taking into leaders at all levels. Structures work so it aligns with team members' goals and motivators.* Integrity: Models Mastercard's values of honesty and integrity. Follows through on commitments and makes others do the same.* Diverse Perspective: Brings a unique skillset or approach to the table in every client engagement or internal activity.Qualifications:* Undergraduate or master's degree and at least 8 years of work experience after completing your undergraduate degree* Experience in a consulting organization as a consultant* Experience directly managing multiple people across multiple projects* Experience as a people manager* Exceptional analytical and quantitative problem-solving skills and ability to structure analyses to form data-driven solutions to ambiguous client challenges* Exposure specifically in payments and / or retail banking or merchants preferred* Ability to communicate complex ideas effectively - both verbally and in writing - in English and the local office language(s)* Demonstrated ability to own and develop relationships with both mid- and executive-level client contacts and inspire confidence in Mastercard Advisors as a sought-after partner* Ability to multi-task in a fast-paced, deadline-driven environment, and balance thought with action while getting the most out of limited resources* Advanced Word, Excel, and PowerPoint skills required, SQL / data expertise preferred* Candidates must be eligible to work in the country of which they are applying for a position in, as well as eligible to apply for travel visas as required by travel needsMastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Senior Managing Consultant
Who is Mastercard?We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.Job TitleSenior Managing ConsultantSenior Managing Consultant, Delivery, Data & ServicesThe Data & Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. We combine traditional management consulting with our rich data assets and in-house technology to provide our clients with powerful strategic insights and recommendations. Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, test-and-learn business experimentation, and data-driven information and risk management services. While specializing in the payments industry, Mastercard Data & Services also works closely with major retailers, airlines, and other enterprises, leveraging data and insights garnered from within and beyond its network. We are looking for passionate and talented professionals, who share our vision for data-driven consulting, to join us and take a leading role in shaping the growth of our team.Make an Impact as a Senior Managing ConsultantAs a Senior Managing Consultant, you will be a trusted client business advisor, and lead client engagements across a range of industries and types of projects, such as consulting services, Test & Learn, or data and analytics. You will lead engagement teams to best in class insights and project deliverables. Leading the work of the project Delivery team, you will provide subject matter or industry expertise, be a resources to others to identify creative and efficient solutions, and guide the team to business-focused solutions and recommendations that drive client value. Responsibilities within project management will include owning mid- to senior-level client relationships and proactively engaging in the client agenda, internal culture, and relationship risks.As a strong people manager, you will mentor and coach junior teammates outside of direct engagement teams, and engender effective contribution to Mastercard's knowledge management and best practices. At Mastercard, you are expected to not only have a tremendous impact in transforming our clients, but also have a leading role in shaping the organization's future.Bring your Passion and ExpertiseWe recruit for and value the following core competencies:* Passion: Actively seeks responsibility and takes pride in guiding project teams towards delivering the highest quality results and recommendations to our clients.* Problem Solving: Leads teams to identify the most critical aspects of a problem, and guides team to business-focused solutions and recommendations that drive client value. Initiates changes to project direction where required, and able to decide and act without the total picture.* Analytic Excellence: Demonstrates a strong aptitude for structured problem solving and quantitative skills, and leads team to effective and efficient technical capability usage regardless of context.* Project Management: Clear interest in project delivery with business clients, and intuition for the way that companies make decisions.* Client Management: Inspire client confidence through timely and reliable execution, and develop stakeholder management plans to align priorities and address support and resistance.* Communication and Presence: Leads composition of complete deliverables and other written communication, and demonstrates an ability to communicate verbally in a wide range of complex scenarios and up to senior management levels. * Teamwork: Motivates medium size teams or key workstreams on large engagements to produce superior quality deliverables while creating an open collaboration environment for all levels, with a will to win attitude.* Commercial Orientation: Ability to identify strong opportunities to leverage Data & Services capabilities, including identification of cross-sell opportunities beyond direct project work, and partner with broader Data & Services teammates on contracting activities, leveraging knowledge of Data & Services capabilities and how they fit together to create relevant solutions for clients.* Leadership: Instill a sense of urgency, ownership, and empowerment and thoughtful risk taking into leaders at all levels. Structures work so it aligns with team members' goals and motivators.* Integrity: Models Mastercard's values of honesty and integrity. Follows through on commitments and makes others do the same.* Diverse Perspective: Brings a unique skillset or approach to the table in every client engagement or internal activity.Qualifications:* Undergraduate or master's degree and at least 8 years of work experience after completing your undergraduate degree* Experience in a consulting organization as a consultant* Experience directly managing multiple people across multiple projects* Experience as a people manager* Exceptional analytical and quantitative problem-solving skills and ability to structure analyses to form data-driven solutions to ambiguous client challenges* Exposure specifically in payments and / or retail banking or merchants preferred* Ability to communicate complex ideas effectively - both verbally and in writing - in English and the local office language(s)* Demonstrated ability to own and develop relationships with both mid- and executive-level client contacts and inspire confidence in Mastercard Advisors as a sought-after partner* Ability to multi-task in a fast-paced, deadline-driven environment, and balance thought with action while getting the most out of limited resources* Advanced Word, Excel, and PowerPoint skills required, SQL / data expertise preferred* Candidates must be eligible to work in the country of which they are applying for a position in, as well as eligible to apply for travel visas as required by travel needsMastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
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