Mastercard
For nearly 50 years, we've been using our technology and expertise to make payments safer, simpler and smarter.
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About Mastercard

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Our Vision: A World Beyond Cash™  

Our Mission: Every day, everywhere, we use our technology and expertise to make payments safe, simple and smart.

Priceless Possibilities

Life at Mastercard

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At Mastercard, we thrive on innovation so we can change the way the world pays and gets paid. This commitment has allowed us to attract and retain employees who like to work in a creative, challenging environment.

Our dedication to cultivating an environment for all employees that respects their individual strengths, views and experiences is our foundation. We aim to promote increased engagement, which naturally leads to greater innovation and productivity.

Our Global Diversity Office provides a framework that supports business processes and procedures by considering, integrating and leveraging diversity globally.

Opportunities at Mastercard

Manager, Service Delivery Operations
Who is Mastercard?We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.Job TitleManager, Service Delivery OperationsJob Description: - Service Delivery Operations ManagerMajor Accountabilities: *Recruit, manage, develop and retain Service Delivery Operations support staff.*Manage a 24*7 Global Support Team of engineers to support Mastercard's infrastructure.*Provide reactive support for any business impacting infrastructure issues within defined SLAs.*Co-ordinate and control the Change management process.*Identify process gaps, provide estimates for business solutions. *Run proactive cert renewal, vulnerability and software concurrency programs for supported infrastructure.*Successfully lead definition, development and delivery of major cross-department initiatives with broad scope and long-term business implications. Partner with business to identify innovative solutions and drive strategic decisions to mitigate future impacts. Develop business cases in alignment with the MasterCard objectives. Actively look for opportunities for Innovation and creative problem solving. *Ensure team is adequately staffed, trained and managed. Ensure personnel have appropriate skills and behaviors; and effectively communicate performance results; as necessary. *Perform strategic planning; financial planning; administration and management of department.*Successfully lead production incident and problem management, identification of root cause and remediation of the problems.*Overseeing priority changes in workload and ensure features are being worked in accordance to the correct class of service. Education: BS Degree in Computer Science, Engineering or equivalent combination of experience and formal education.Knowledge / Experience: *Experience leading in an global operations environment or equivalent.*Resource Management experience.*Experience of change control process and software concurrency strategy's*Knowledge of middleware technologies and security principles helpful. *Understanding of network and operating system principles.*Demonstrate Mastercard core competencies and proven ability to embody Mastercard Leadership Principles.Skills/ Abilities: *Ability and knowledge to assist in policy development and demonstrate knowledge of the business organizational strategy. *Ability to establish plans, coach co-workers and demonstrate adaptability along with strong verbal and written communication skills.*Ability to focus on customer needs and to provide overall business or technical project planning for product enhancements.Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Manager, Service Delivery Operations
Who is Mastercard?We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.Job TitleManager, Service Delivery OperationsJob Description: - Service Delivery Operations ManagerMajor Accountabilities: *Recruit, manage, develop and retain Service Delivery Operations support staff.*Manage a 24*7 Global Support Team of engineers to support Mastercard's infrastructure.*Provide reactive support for any business impacting infrastructure issues within defined SLAs.*Co-ordinate and control the Change management process.*Identify process gaps, provide estimates for business solutions. *Run proactive cert renewal, vulnerability and software concurrency programs for supported infrastructure.*Successfully lead definition, development and delivery of major cross-department initiatives with broad scope and long-term business implications. Partner with business to identify innovative solutions and drive strategic decisions to mitigate future impacts. Develop business cases in alignment with the MasterCard objectives. Actively look for opportunities for Innovation and creative problem solving. *Ensure team is adequately staffed, trained and managed. Ensure personnel have appropriate skills and behaviors; and effectively communicate performance results; as necessary. *Perform strategic planning; financial planning; administration and management of department.*Successfully lead production incident and problem management, identification of root cause and remediation of the problems.*Overseeing priority changes in workload and ensure features are being worked in accordance to the correct class of service. Education: BS Degree in Computer Science, Engineering or equivalent combination of experience and formal education.Knowledge / Experience: *Experience leading in an global operations environment or equivalent.*Resource Management experience.*Experience of change control process and software concurrency strategy's*Knowledge of middleware technologies and security principles helpful. *Understanding of network and operating system principles.*Demonstrate Mastercard core competencies and proven ability to embody Mastercard Leadership Principles.Skills/ Abilities: *Ability and knowledge to assist in policy development and demonstrate knowledge of the business organizational strategy. *Ability to establish plans, coach co-workers and demonstrate adaptability along with strong verbal and written communication skills.*Ability to focus on customer needs and to provide overall business or technical project planning for product enhancements.Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Project Manager
Who is Mastercard?We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.Job TitleProject ManagerJob Overview: Seeking a highly motivated and independent Senior Project Manager responsible for driving strategic projects on time, on budget and delivering optimum customer experience, often within a complex and changing internal/external business environment. This position requires a highly collaborative individual with strong process and project management skills who will need to coordinate global relationships across multiple functional areas, third party providers and regional teams.The Senior Project Manager position sits in the Global Customer Care organization.In this role the incumbent will:* Manage multiple complex and business critical projects;* Define project requirements through accurately establishing customer expectations and analyzing stakeholders' interests;* Delivering projects ensuring targets, timelines, controls and quality parameters are met;* Achieving consensus through negotiation and conflict resolution;* Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques;* Analyze tasks and develop an accurate schedule to fulfil Project deliverables;* Monitor, review and report Project quality and deliverables* Identify and formulate a risk management plan for a project and assure project continuityEducation: * Bachelor's degree or equivalent combination of training and experience. * Professional project certification preferred (e.g. PMP, SAFe, SCRUM, Prince2, etc.).Knowledge / Experience: * Suitable candidates will demonstrate strong IT Project Management Experience* Due to the technical nature of the projects, candidates will also demonstrate applied technical understanding and ability to apply logical thinking* Good interpersonal and communication skills (including presentation skills)* Ability to build excellent relationships in a collaborative way both internally and externally* Basic grasp of Microsoft Office applications* Experience working in a SAFe and/or ALM environment is highly advantageous* Understanding of the development lifecycle* A good knowledge of payments industry also beneficial* Knowledge of Customer Contact Centers a plus.* Knowledge of IVR / Telecom systems a plusWork Conditions:* Some travel may be required.Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Project Manager
Who is Mastercard?We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.Job TitleProject ManagerJob Overview: Seeking a highly motivated and independent Senior Project Manager responsible for driving strategic projects on time, on budget and delivering optimum customer experience, often within a complex and changing internal/external business environment. This position requires a highly collaborative individual with strong process and project management skills who will need to coordinate global relationships across multiple functional areas, third party providers and regional teams.The Senior Project Manager position sits in the Global Customer Care organization.In this role the incumbent will:* Manage multiple complex and business critical projects;* Define project requirements through accurately establishing customer expectations and analyzing stakeholders' interests;* Delivering projects ensuring targets, timelines, controls and quality parameters are met;* Achieving consensus through negotiation and conflict resolution;* Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques;* Analyze tasks and develop an accurate schedule to fulfil Project deliverables;* Monitor, review and report Project quality and deliverables* Identify and formulate a risk management plan for a project and assure project continuityEducation: * Bachelor's degree or equivalent combination of training and experience. * Professional project certification preferred (e.g. PMP, SAFe, SCRUM, Prince2, etc.).Knowledge / Experience: * Suitable candidates will demonstrate strong IT Project Management Experience* Due to the technical nature of the projects, candidates will also demonstrate applied technical understanding and ability to apply logical thinking* Good interpersonal and communication skills (including presentation skills)* Ability to build excellent relationships in a collaborative way both internally and externally* Basic grasp of Microsoft Office applications* Experience working in a SAFe and/or ALM environment is highly advantageous* Understanding of the development lifecycle* A good knowledge of payments industry also beneficial* Knowledge of Customer Contact Centers a plus.* Knowledge of IVR / Telecom systems a plusWork Conditions:* Some travel may be required.Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Senior Consultant, Software Engineering (Bundling)
Who is Mastercard?We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.Job TitleSenior Consultant, Software Engineering (Bundling)Overview:- Have you ever developed an application with scalability and global distribution in mind?- Do you want to be a part of a collaborative environment, and energetic, innovative team?- Are you motivated to stay on the cutting edge of technology?MC Global Bundling Team is looking for a high-energy, detail oriented Senior Consultant to help lead a new Team that will be tasked to build a new product. Role: Successfully lead major projects and complex assignments with broad scope and long-term business implications. Create solutions with high level of innovation, cost effectiveness, high quality and faster time to market. Lead day to day system development and maintenance activities of the team to meet service level agreements (SLAs). Collaborate with business and technical partners to identify and scope the opportunities, outline potential value and ROI, identify risks, benefits and constraints. Contribute to the overall strategy and manage complex issues within functional area of expertise.* The Senior Consultant/Architect is a hands-on senior developer who brings considerable experience with Java, REST API and Jenkins, using Cloud technologies.* Proven ability to architect and design complex data protection solutions that are enterprise grade - highly available, scalable and "always on"* As the tech lead, you will be responsible for designing, developing and running micro services* Ability to provide technical leadership to global software engineering teams who will be providing the development work for existing and new platforms* Ability to partner and collaborate with other team architects on solution designs* Working within an Agile development methodology, you will collaborate with other engineers and tech leads and work closely with the architects to deliver an exceptional user experience to our customers.* In addition, you'll have the opportunity to work with new frameworks and technologies, assist with prototyping and proof-of-concepts, participate in code reviews, and help ensure a high level of code quality from the team.* Act as a Technical lead to the Development and Testing resources for the day to day software development efforts.* Assist with our testing strategy and help our Team move towards TDD (Test Driven Development)* Create proof of concept applications* Help maintain code quality, organization, and automation* Ensure adherence to established quality control practices and software development processes.All About You:* Key Technology Focus Areaso Required: Java, REST API, Pivotal Cloud Foundry, Jenkins, Spring, Mongo, GIT, REST API* Ability to be high-energy, detail-oriented, proactive and able to function under pressure in an independent environment along with a high degree of initiative and self-motivation to drive results.* Strong communication skills, both verbal and written, with strong relationship, collaborative and organization skills* Ability to quickly learn and implement new technologies, frameworks and tools and support multiple concurrent activitiesEducation: * Bachelor's degree in Information Systems, Information Technology, Computer Science or Engineering or equivalent experience.Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Senior Consultant, Software Engineering (Bundling)
Who is Mastercard?We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.Job TitleSenior Consultant, Software Engineering (Bundling)Overview:- Have you ever developed an application with scalability and global distribution in mind?- Do you want to be a part of a collaborative environment, and energetic, innovative team?- Are you motivated to stay on the cutting edge of technology?MC Global Bundling Team is looking for a high-energy, detail oriented Senior Consultant to help lead a new Team that will be tasked to build a new product. Role: Successfully lead major projects and complex assignments with broad scope and long-term business implications. Create solutions with high level of innovation, cost effectiveness, high quality and faster time to market. Lead day to day system development and maintenance activities of the team to meet service level agreements (SLAs). Collaborate with business and technical partners to identify and scope the opportunities, outline potential value and ROI, identify risks, benefits and constraints. Contribute to the overall strategy and manage complex issues within functional area of expertise.* The Senior Consultant/Architect is a hands-on senior developer who brings considerable experience with Java, REST API and Jenkins, using Cloud technologies.* Proven ability to architect and design complex data protection solutions that are enterprise grade - highly available, scalable and "always on"* As the tech lead, you will be responsible for designing, developing and running micro services* Ability to provide technical leadership to global software engineering teams who will be providing the development work for existing and new platforms* Ability to partner and collaborate with other team architects on solution designs* Working within an Agile development methodology, you will collaborate with other engineers and tech leads and work closely with the architects to deliver an exceptional user experience to our customers.* In addition, you'll have the opportunity to work with new frameworks and technologies, assist with prototyping and proof-of-concepts, participate in code reviews, and help ensure a high level of code quality from the team.* Act as a Technical lead to the Development and Testing resources for the day to day software development efforts.* Assist with our testing strategy and help our Team move towards TDD (Test Driven Development)* Create proof of concept applications* Help maintain code quality, organization, and automation* Ensure adherence to established quality control practices and software development processes.All About You:* Key Technology Focus Areaso Required: Java, REST API, Pivotal Cloud Foundry, Jenkins, Spring, Mongo, GIT, REST API* Ability to be high-energy, detail-oriented, proactive and able to function under pressure in an independent environment along with a high degree of initiative and self-motivation to drive results.* Strong communication skills, both verbal and written, with strong relationship, collaborative and organization skills* Ability to quickly learn and implement new technologies, frameworks and tools and support multiple concurrent activitiesEducation: * Bachelor's degree in Information Systems, Information Technology, Computer Science or Engineering or equivalent experience.Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
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